Our Services

  • Administrative services
    • Coordination of monthly management reports, monthly board meetings, and Annual General Meetings
    • Consultation on corporation rules and complaints, changes to bylaws and regulations, and compliance with the most current Condominium Management Services Act
    • Management and maintenance of the registry and the communication of all owners and residents
    • Maintenance and preservation of all corporation records
    • Procurement and maintenance of the necessary insurance requirements for the corporation
  • Financial management
    • Management of all financial processes, keeping the corporation’s books up to date
    • Development of the Annual Operational and the Reserve Fund budgets
    • Reconciliation of all banking and supporting documentation
    • Management and control of Reserve Fund Investments and cash flow
    • Processing of invoices and cheques, depositing funds electronically wherever possible
    • Collection and follow-up on maintenance fees and any arrears
  • Physical Assets Management
    • End-to-end oversight, hiring, training, and supervision of in-house personnel from Property Managers to Security and Cleaning Staff
    • Twenty-four (24) hour emergency response, monitoring, and service of building operations
    • Implementation and communication of building-wide fire safety instructions and emergency plans
    • Implementation of preventative maintenance and on-going operational support programs
    • Administration of monthly property inspections, reports, insurance, and valuation appraisals
  • Developer Consulting Services
    • Review of the site plan and other proposed documentation for the development of the condominium corporation
    • Proposal management from contractors and suppliers for services to the corporation
    • Develop initial draft budgets alongside the disclosure statements for the corporation
    • Preparation of monthly fee schedules for each unit owner in the corporation
    • Review of proposed statutory corporation documents and design drawings, and provide recommendations from a property manager’s perspective
    • Collection of research on utility consumption for the proposed development
    • Communication and participation in all meetings with other consultants as needed
  • Rental Management Services
    • Evaluation of the property and determination of an accurate rental rate
    • Marketing of the property to find suitable renters
    • Screening and selection of potential tenants
    • Providing the leasing agreement and ensuring the proper execution of this agreement with new tenants
    • Detailed inspection of property, prior to move-in, and verifying and obtaining sign-off from tenants
    • Collection of rent and security deposits
    • Management and consultation on legal matters and the handling of evictions, as needed
    • Maintenance and repairs of property, making payments on behalf of the owner, as needed
    • Communication with owners on relevant tax deductions related to their rental property
  • Additional Management Services
    • Impartial Chairman for the Annual General Meetings
    • Performance Audit and General Audit Assistance
    • Court-Appointed Administration
    • Accounting and Support for Self-Managed Communities
    • Virtual Management, On-Site and Off-Site Support
    • Review of Status Certificates
  • 17+ Years in Service
  • 27 Employees
  • 38 Condominium Corporations
  • 5200 Units under Management
  • 110+ Million Combined Operational Budget under Management

Intelligent Energy Management

With the ever-rising utility and energy bills, taking up roughly one-third of our clients’ operating budget, CityTowers has launched an Intelligent Energy Management Program to help mitigate these costs. For a typical high-rise building, the program includes:

  • A review of the mechanical and electrical system design, installed conditions, maintenance practices, and operating methods
  • An evaluation of the building’s lighting, heating, ventilation, air conditioning (HVAC), hot water (DHW), and compressed air systems
  • A detailed analysis of the energy consumption in the building, energy intensities, seasonal variations in consumption, and effective energy benchmarking across the building
  • An evaluation of the building’s lighting, air quality, temperature, ventilation, humidity, and other conditions that may affect the energy performance and resident comfort
  • A complete review and analysis of the utility bills, summarizing the potential savings and economic viability, as well as detailing the budget costs associated with proposed projects