Our Services
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Administrative services
- Coordination of monthly management reports, monthly board meetings, and Annual General Meetings
- Consultation on corporation rules and complaints, changes to bylaws and regulations, and compliance with the most current Condominium Management Services Act
- Management and maintenance of the registry and the communication of all owners and residents
- Maintenance and preservation of all corporation records
- Procurement and maintenance of the necessary insurance requirements for the corporation
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Financial management
- Management of all financial processes, keeping the corporation’s books up to date
- Development of the Annual Operational and the Reserve Fund budgets
- Reconciliation of all banking and supporting documentation
- Management and control of Reserve Fund Investments and cash flow
- Processing of invoices and cheques, depositing funds electronically wherever possible
- Collection and follow-up on maintenance fees and any arrears
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Physical Assets Management
- End-to-end oversight, hiring, training, and supervision of in-house personnel from Property Managers to Security and Cleaning Staff
- Twenty-four (24) hour emergency response, monitoring, and service of building operations
- Implementation and communication of building-wide fire safety instructions and emergency plans
- Implementation of preventative maintenance and on-going operational support programs
- Administration of monthly property inspections, reports, insurance, and valuation appraisals
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Developer Consulting Services
- Review of the site plan and other proposed documentation for the development of the condominium corporation
- Proposal management from contractors and suppliers for services to the corporation
- Develop initial draft budgets alongside the disclosure statements for the corporation
- Preparation of monthly fee schedules for each unit owner in the corporation
- Review of proposed statutory corporation documents and design drawings, and provide recommendations from a property manager’s perspective
- Collection of research on utility consumption for the proposed development
- Communication and participation in all meetings with other consultants as needed
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Rental Management Services
- Evaluation of the property and determination of an accurate rental rate
- Marketing of the property to find suitable renters
- Screening and selection of potential tenants
- Providing the leasing agreement and ensuring the proper execution of this agreement with new tenants
- Detailed inspection of property, prior to move-in, and verifying and obtaining sign-off from tenants
- Collection of rent and security deposits
- Management and consultation on legal matters and the handling of evictions, as needed
- Maintenance and repairs of property, making payments on behalf of the owner, as needed
- Communication with owners on relevant tax deductions related to their rental property
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Additional Management Services
- Impartial Chairman for the Annual General Meetings
- Performance Audit and General Audit Assistance
- Court-Appointed Administration
- Accounting and Support for Self-Managed Communities
- Virtual Management, On-Site and Off-Site Support
- Review of Status Certificates
- 17+ Years in Service
- 27 Employees
- 38 Condominium Corporations
- 5200 Units under Management
- 110+ Million Combined Operational Budget under Management
Intelligent Energy Management
With the ever-rising utility and energy bills, taking up roughly one-third of our clients’ operating budget, CityTowers has launched an Intelligent Energy Management Program to help mitigate these costs. For a typical high-rise building, the program includes:
- A review of the mechanical and electrical system design, installed conditions, maintenance practices, and operating methods
- An evaluation of the building’s lighting, heating, ventilation, air conditioning (HVAC), hot water (DHW), and compressed air systems
- A detailed analysis of the energy consumption in the building, energy intensities, seasonal variations in consumption, and effective energy benchmarking across the building
- An evaluation of the building’s lighting, air quality, temperature, ventilation, humidity, and other conditions that may affect the energy performance and resident comfort
- A complete review and analysis of the utility bills, summarizing the potential savings and economic viability, as well as detailing the budget costs associated with proposed projects